Shipping & Delivery

Last updated: June 1, 2026

We move fast so your gear does too. Here's what to expect when you order from CineBits.

Order Processing

In-stock orders placed before our 1:00 PM ET cutoff (Monday–Friday) typically ship the same business day. Orders placed after the cutoff, or on weekends and holidays, ship the next business day. Some items ship directly from the manufacturer and may carry longer lead times — if so, we'll let you know and keep you updated.

Free Shipping

Most orders over $500 ship free within the contiguous United States. Standard shipping rates are calculated at checkout for orders below that threshold and specialty, bulky items.

Shipping Methods & Carriers

We ship via major carriers (such as UPS and FedEx). Transit time depends on the service selected at checkout and your destination. Once your order ships, we'll email you tracking information.

Oversized & Freight Items

Larger or heavier equipment — carts, cases, rack systems, and similar — may ship by freight. For those orders we'll coordinate delivery and any special handling directly with you.

Where We Ship

We currently ship within the United States, including Alaska and Hawaii. For shipments to U.S. territories or international destinations, please contact us before ordering — we'll help where we can, though additional rates, lead times, and restrictions may apply. Some products are subject to manufacturer or export restrictions.

Damaged, Lost, or Incorrect Shipments

Please inspect your order as soon as it arrives. If an item shows up damaged, goes missing in transit, or isn't what you ordered, contact us right away and we'll make it right.

Questions?

Email us at info@cinebits.co or call 866-CINE-BIT (Mon–Fri, 8:30 AM–5:00 PM ET).